Providing a single point responsibility for clients to give them certainty of project delivery
Projects are the vehicles for getting things done in a business or organisation. They create the framework in which you make clear your objectives (what you want) and your constraints (by when, to what standard and how much for). You can then create the governance you need with a decision-making board, appoint a project manager and define the reporting and monitoring that you will need.
Once the essential objectives, constraints and governance are defined and in place you can rely on systems and processes to underpin effective delivery. With this in place, you have given your team the best possible chance of meeting your requirements. Encouraging them to develop good leadership, management and behavioural skills will also mean that things happen in a good working environment.
Driving the delivery of multiple projects to achieve business outcomes and change to the organisation
For large organisations and businesses the dilemma they often face is having too many projects. The senior team not only have to be able to control all the multiple investments but they also have to be able to choose which ones to progress or stop. Programme management is the way in which you can lead all your projects in a controlled and coordinated manner.
Being able to stand back and consider the strategic position across all your projects allows you to consider issues like sharing resources, effective procurement and regularised reporting and systems. Critically, you will be able to track the benefits and outcomes that the projects will contribute towards and ensure that the investment decisions are realized.
Enterprise level control of investment, resource and asset decision-making across all your programmes and projects
Many organsiations and businesses have multiple programmes delivering large numbers of projects. The impact of this level of investment is an enterprise level risk. The entire business is affected and impacted by the investments and the benefits of getting it right are reaching. You need to think about all parts of your business including finance, technology, marketing, goods and services, premises and how it affects your people and processes.
It is necessary to understand and share how all the programmes and projects will “contribute” to your strategic goals as a business or organisation. The enterprise thinking allows you to create the environment for your teams that gives them the best possible chance for success. If you are clear with the direction and end goals the teams can concentrate on speed of travel and working smartly.
Representing and administering your design-build contracts
Clients that know what they want tend to buy well. This is often the case for clients who have internal teams that can effectively manage repeatable products. The certainty of what they are trying to achieve allows them to enter into design build contracts that require little or no interference or change once the order to proceed is given.
The most effective use of the client team is to begin work on the next contract, but they typically need some assurance to ensure that the design build contracts are proceeding as planned. The role of employer’s Agent gives you the comfort that the contractual duties are being discharged and any risks or issues can be bought to you by exception. Allowing you to move to the next value adding investment for your business.
Representing your interests when working with developer and long-term leases.
If you are a business that is investing in a long-term lease you may well benefit from having a Tenant Surveyor. If your primary business purpose is not in property then having someone to represent your interests from a property background will ensure you get the best outcome from your investment.
Tenancy agreements can range from site clearance, full build and fit-out right through to variations during the lease agreement and final dilapidation's. Identifying all the possible risks and issues that can arise now and in the future, allow you to negotiate robustly and ensure you understand your obligations and liabilities. It is useful for many clients to then have representation at progress meetings and help ensure the final project is integrated into the wider business.
Ensuring that the funds that you are investing will generate the return you require in accordance with your funding agreements
All lenders of funding require some level of fund monitoring to give them the assurance that the scheme is on track and that the risks are being actively managed and minimized. The primary aim is to analyze the project delivery through all the major gateways and then provide additional attendance during the high spend phases to ensure that the funds are not at risk.
The essential skills required include the critical analysis of time, cost and contractual management. The end product must be properly defined to minimise the risk of uncontrolled changes and variations that could disrupt or delay the project. Well produced reports giving clarity and confidence are essential.