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The 7 Essential Elements of Quality Assurance

The 7 Essential Elements of Quality Assurance

In a previous article, we set out all the things necessary for a Project Management QA Manual. It comprises: A Policy ManualA Procedures ManualProject Quality Plans In this article we set out the approach to writing a Procedures Manual. The essence of a Procedures Manual is to keep it simple and document very clearly what…

7 Key Questions for CEOs on Purchasing

7 Key Questions for CEOs on Purchasing

Purchasing and supply management is vital to every business and ultimately controls the profitability of the organisation. Whereas most people look to the organisations manpower for savings, many businesses have large amounts of money “tied up” in contracts for external supply. It is vital that those contracts contribute to: Cutting costs Improving efficiency Creating value…

5 Essential Documents for Successful Projects

5 Essential Documents for Successful Projects

Project management is about setting out a route map to deliver a scheme.  Clients are satisfied when they know where the project is and that the reasons for any changes have been pre-agreed or anticipated.  Clients know that things don’t always go to plan but they do expect the professional team to have anticipated the…

How to Fine Tune Your Organisation

How to Fine Tune Your Organisation

There are six reasons for any business to change: To improve efficiency To achieve more with less money To enhance the reputation of the organisation To improve the quality of goods and services To improve the morale of the organisation To improve customer satisfaction During difficult economic times it is inevitable that businesses find it…

How to Control Incoming Email

How to Control Incoming Email

Email is the most useful tool in the modern business age, but most people fail to control it.  For many people their work comprises largely of email.  If you are one of the people who have hundreds perhaps thousands of emails in your inbox then it’s important that you take five minutes to look at…

Capturing Excellence as you go with Method Grid

Capturing Excellence as you go with Method Grid

Most projects have a broadly similar approach: They start with definition (what you want) Then some design (what it might look like) Then some pricing, tendering and contract (procurement) Then delivery, implementation or construction (making it real) Finally, handover and operations (living with what you created) The really good projects then have lessons learned, feedback…

12 Ways to Improve Every Organisation

12 Ways to Improve Every Organisation

Whatever the level of performance of your organisation, it is always possible to make improvements.  Our Top 12 actions to improve every business are: Prepare a strategy and business plan.  There is nothing more powerful in business than to decide where you are heading and plan how you are going to get there. Set up…

20 Ways to Be a Good Employer

20 Ways to Be a Good Employer

An employer-employee relationship is both a financial and a social contract.  All employers rely on the skills and endeavour of their employees, who are prepared to give up their time and energy in order that they can earn a living.  Effective employer/employee relationships are those which are based upon both the spirit as well as the…

What Makes Great Contract Delivery? – Best Practice and Things to Avoid – Part 5

What Makes Great Contract Delivery? – Best Practice and Things to Avoid – Part 5

In this short series of blogs I have tried to outline what I have found to be the key pillars of reliable and effective contract delivery.  These are the habits that I have found to be most beneficial to my clients and project teams.  If you follow these tips you will not go far wrong…

What Makes Great Contract Delivery – Contract Administration – Part 4

What Makes Great Contract Delivery – Contract Administration – Part 4

The aim of any contract administrator is to fairly apply the terms and conditions of the signed contract.  This requires a mix of essential personal skills including intelligence, organisation, technical appreciation, process and decision-making.  If the role is done properly it brings certainty to all parties involved which provides the benefit of reliable forecasting of…

OUR MISSION

Our MISSION is to help you reach peak performance by providing management services that lead to lasting beneficial changes to:

  • The way that you are structured
  • The goods or services that you provide
  • The working methods that you use
  • The data that you rely on
  • The technology that supports you
  • The building or estates that you work in

ADDITIONAL SERVICES YOU MAY ALSO BE INTERESTED IN

PROJECT
PROGRAMMES

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SERVICES
MANAGEMENT

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GOT A QUESTION? WE HAVE THE ANSWERS FREQUENTLY ASKED QUESTIONS

1
How do you get projects done on time?

Time is the one resource on a project that, once lost, you can never get back. Here are the 5 actions which we take to ensure that your project finishes on time:

  1. We make sure that everybody on the project is made conscious of the importance of doing things on time - so that they can provide the right resources for timely completion.
  2. We start with the programmme; initially with little detail and a lot of assumptions about what may go wrong! We allow time for the things which we cannot foresee now. As we learn more about the project, we put the new detail in the project and replace our assumptions with accurate forecasts of the time required for each activity.
  3. We consult widely so that every party gets to see what they need to provide to others - and crucially what information they will need (and from whom) so that they can do their job on time.
  4. We produce very clear information on the programme - which is computer aided - and we encourage people to “shout” if they do not understand it.
  5. We resist change to scope of the works strongly (particularly during construction), so that delays are avoided.

If we stick to these 5 actions, in our experience, the project can be completed on time.

2
How do you keep projects within budget?

It is vital that a project is completed within the budget. Here are the 7 actions which take to make sure that this happens:

  1. In the first few days of a project we establish what we the Client wants and the programme within which it is required - these are the two main drivers of cost.
  2. As the design develops, we discuss the content of the project with the designers and test their confidence in the adequacy of their design.
  3. We also discuss the state of the design with the Quantity Surveyor and ascertain their confidence in the adequacy of their costs.
  4. Before it goes to tender, we take the designers and quantity surveyors through a lengthy checklist designed to establish whether there are any gaps or exclusions - these are usually items on which there are options about who does the design.
  5. Assuming that we find gaps or exclusions, we ask the team to establish a cost for each of them.
  6. Having completed this exercise, the only thing that remains to be done is to add a contingency sum for things that are “unforeseen and unforeseeable”.
  7. As the project progresses, we maintain strong discipline on cost control.

If we stick to these 7 actions, in our experience, the project can be completed within budget.

3
Where do you start on a project?

We like to prepare a project brief in conjunction with our Clients. 

This means that you have the benefit of expressing what you want, while bringing our experience of other projects into play.  We can help you to avoid errors or omissions from the outset. 

Here are the four main actions we take to ensure that your project starts in the right way: 

  1. In our opinion, a brief is not something which should be done by the Client in isolation.  We have informal sessions with you to ensure that the brief is heading in the right direction. 
  2. Where necessary we can bring in other people with the right experience to help with the brief.  This may be the Architect, Engineers or a Contractor. 
  3. We attempt to find the essence of a project so that you can identify what you are trying to achieve rather than how you are going to do it.  This allows you to take account of changes to ways of working and advances in technology. 
  4. We then bring the brief together by ensuring that the Client and the Design Team discuss the detail to check that it is sound in all respects. 

If we stick to these 4 actions, in our experience, the project can start in the right way. 

HAPPY CLIENTS