Quality Assurance for Project Management

What is QA?

All those planned and systematic actions necessary to provide adequate confidence that a product or service will satisfy given requirements for quality.

What is a documented quality system?

The organisation structure, responsibilities, procedures and resources for implementing quality management – ISO 9001.

QA Systems comprise:

• A policy manual
• Procedures manual
• Project quality plans

Project Manager’s QA Policy Manual

1. Quality policy
2. Management responsibility
3. Appointment and brief
4. Defining, updating and controlling Q.A. documents
5. Incoming and outgoing document control
6. Corrective action procedures
7. Quality records
8. Internal quality records
9. Training

Project Manager’s Procedural Manual

1. Clients brief and initial stages
2. Team building management
3. Meetings
4. Reports
5. Programme
6. Design reviews
7. Cost control
8. Contract and contractor selection
9. Site activities
10. Commissioning facilities

Project Quality Plans

The Project Quality plans contain all the relevant forms and documents that apply to the project starting from beginning and working through every stage of the project.

If this stage is looked at in detail it is all that is required to monitor the project.