"Glass, China and reputation are easily cracked and never well mended” – Benjamin Franklin

Cyber-threats have become a significant additional risk to business as can be determined from the following statistics:

1. 49% of Executives believe that risk management is becomi...

In a previous article, we set out all the things necessary for a Project Management QA Manual.

It comprises:

• A Policy Manual

• A Procedures Manual

• Project Quality Plans

In this article we set out the approach to writing a Procedures Manual.

The essence of a...

Most projects have a broadly similar approach:

• They start with definition (what you want)

• Then some design (what it might look like)

• Then some pricing, tendering and contract (procurement)

• Then delivery, implementation or construction (making it real)

  ...

What is QA?

All those planned and systematic actions necessary to provide adequate confidence that a product or service will satisfy given requirements for quality.

What is a documented quality system?

The organisation structure, responsibilities, procedures and resources...